Product Lead
Ben builds tools designed for the unique needs of charities and housing associations. He writes about accessible technology, budget-friendly digital transformation, and making signing processes inclusive.
NGOs spend too much time on admin. This post identifies where the hours go, which digital tools actually help, and how to calculate the real ROI of reducing paperwork.
Accessibility is not a feature to add later. This post covers how to make document signing work for people with visual impairments, motor difficulties, cognitive disabilities, and limited digital literacy.
Housing associations manage thousands of tenancy agreements. Digital signing can reduce void periods, improve tenant experience, and create better records — if implemented thoughtfully.
Volunteer onboarding involves more paperwork than most people expect. E-signatures can make DBS consent, health declarations, and handbook acknowledgements fast and frictionless.